Shipping and returns
Every order is prepared with care to arrive safely, elegantly and securely
Lead times and conditions may vary by destination and availability. Please review the final information at checkout or contact Customer Care.
Order preparation
Each piece is inspected, wrapped and presented with care before dispatch.
Shipping
Delivery times and methods may vary depending on destination, availability and periods of high demand.
Returns and exchanges
You have 14 days from receipt of your order to request a return or exchange, subject to the conditions applicable to the piece purchased.
Warranty and packaging
Every AVA & SSILAQUÉ piece carries a lifetime warranty against manufacturing defects. The case and presentation form part of the experience and help protect the piece in transit.
Final information
Exact conditions may vary by piece and destination
We recommend reviewing the final information available at checkout or contacting us for direct assistance before completing your order.
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