Legal notice

Trading name: AVA & SSILAQUÉ
Email address: info@avassilaque.com
Telephone number: 605937105
Physical address: Calle Urbi 23-BJ, 48970 Basauri, Biscay, Spain

1. Identification

This website is operated by AVA & SSILAQUÉ, the owner of all products and services offered.
For legal matters, enquiries or complaints, you may contact us using the details provided above.

2. Purpose

This Legal Notice governs access to and use of our website and associated services.
By accessing or using the site, you agree to these terms and to any linked policy (Privacy, Returns, Shipping, etc.).

3. Conditions of use

Users undertake to use the site responsibly and lawfully.

The site may not be used for unlawful or fraudulent activities or in any way that infringes third-party rights.

Content from the site may not be reproduced, distributed or modified without the express authorisation of AVA & SSILAQUÉ.

4. Intellectual property

All content (including text, images, logos, designs and software) is owned by AVA & SSILAQUÉ or by authorised third parties.

Such content may not be used for commercial purposes or public reproduction without permission.

5. Data protection and privacy

Personal data is collected and processed in accordance with our Privacy Policy and applicable legislation:

EU: GDPR (Regulation (EU) 2016/679) and Spanish Organic Law 3/2018.

Canada: Personal Information Protection and Electronic Documents Act (PIPEDA).

United States: applicable state or federal legislation.

Data may be transferred to third-party service providers, including providers located outside the user’s country of residence, for the provision of services.

Please see our Privacy Policy for further details.

6. Purchases, payments and returns

All orders are subject to our Returns and Refund Policy.

European Union: a 14-calendar-day right of withdrawal applies, including reimbursement of the original standard delivery costs.

United States and Canada: voluntary returns are governed by the store’s policy; exceptions and exclusions may apply.

The prices displayed do not include local taxes, customs duties or import charges, which may vary according to the destination country.

7. Shipping and delivery

Delivery times are estimates and are not guaranteed.

AVA & SSILAQUÉ is not responsible for delays caused by carriers, customs authorities or events beyond our control.

Risk and title to the product pass to the user once the carrier receives the order.

8. Limitation of liability

AVA & SSILAQUÉ, its employees and agents, and Shopify will not be liable for direct or indirect loss arising from the use of the site or the products, except where liability cannot legally be excluded or limited.

Some jurisdictions do not permit the complete exclusion of liability; in those cases, the limitations apply to the fullest extent permitted by law.

9. Governing law and jurisdiction

These terms are governed by Spanish law.

Any dispute will be submitted to the courts of Bilbao, Biscay, Spain, unless mandatory law requires another jurisdiction to apply (including consumer rights in the European Union, United States or Canada).

10. Cookies and third-party tools

This site may use cookies and third-party tools (including Google, Shopify, payment gateways and analytics services).

Use of these tools is subject to their respective terms and privacy policies.

Please see the relevant section of our Privacy Policy.

11. Changes to this Legal Notice

We reserve the right to amend this Legal Notice at any time.

Any amendments will be published on this site and will take effect on the date indicated.

Continued use of the site after changes are published constitutes acceptance of the revised terms.

12. Contact

For enquiries concerning this Legal Notice, personal data or orders:

Email address: info@avassilaque.com

Telephone: 605937105

Physical address: Calle Urbi 23-BJ, 48970 Basauri, Biscay, Spain